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Taking Me Out of the Ball Game: Advertising’s Acoustic Pitch

This past week the Commercial Advertisement Loudness Mitigation Act (CALM) went into effect.  The law requires broadcasters to use technology that regulates the difference in volume between normal programming and commercials.  As Congressperson Anna G. Eshoo mentions in a letter to the FCC on the legislation she sponsored, “[I]n 21 of the 25 quarterly FCC reports on consumer complaints between 2002 and 2009, abrupt changes in volume during transition from regular programming to commercials was the top consumer grievance related to radio and television broadcasting.” The complaint and resultant law suggests that, despite television’s reputation as a primarily visual medium, advertisers understand that it is sound that captures the attention of viewers ready to move on to do other things during the commercial break.

This disparity in volume seems all the more egregious during sports broadcasts, where the need for live sound-mixing makes adjusting for difference all the more difficult. I should know, as I spend about half the year listening to the television—baseball season. From early April until sometime in October, baseball broadcasts are the “background noise” at my place. Five to seven nights a week, I watch—but really listen to­—Mets games.

Keith Hernandez – former MLB player, ex-smoker and current SNY broadcaster.

There is something about the rhythm of baseball—maybe it is really the rhythm of the broadcasts—that allows the viewer to do other things while following the game.  Baseball does not demand every moment of your attention and yet, any moment—any pitch, any swing of the bat, any dash between bases—can be dramatic, stellar. While some friends have ribbed that my ability to split my attention really serves as an indication that the game must be boring, I prefer to think of baseball as moving at life’s rhythm. I love listening while I cook, running into the living room to catch a play (or replay) when I hear Gary Cohen’s voice get pitched in the way it does when something exciting is happening, like a bang-bang double play or when he calls a homerun. And even if I am in the room with the TV, I am reading a book or futzing on my laptop, looking up when the sound alerts me.

Commercials are an important part of this listening practice.  Since commercials come fairly often in baseball (every half inning and during pitching changes), they are an important signal to me that I can stop my active listening and focus more intently on the book I am reading, the student papers I am grading, or the garlic I am chopping.  No matter how shrill the voice of used car dealers or how annoying the jingle for a local aluminum siding installer, I can usually tune out the commercials and pick up the game again when the timbre of the general sounds change back to the flaring music and subdued baritones the announcers use when not shouting their excitement.

For the last few seasons, however, the NY State Smoker’s Quitline—a frequent sponsor on the SNY channel—arrested that ability to tune out the commercials, to ignore them by not seeing them, by introducing sound to their graphic images of tumor-ridden lungs and clogged aortas as a way to dissuade smokers.

An early example of these commercials was a series featuring Rinaldo Martinez, who narrates his tale of throat cancer through an electrolarynx.

This particular commercial’s use of the intersection of voice and baseball through Martinez’s now unattainable dream of being an umpire is crafty because the sounds of the game around Martinez could fool a listener into paying attention because the ad relates the public service announcement to the mode of entertainment with which the listener is primarily engaged. However, played as much as these commercials are (probably eight or nine times over the course of a game), I was able to ignore it as well, the electrolarynx voice becoming the cue to cease my active listening.

The emphysema cough commercial from this past season is not so easily ignored.  The loud arresting sound is deeply troubling. The captions between shots of the man coughing may explain the daily misery of the disease, but they are superfluous compared to the sound itself, which tells the story the way no verbal retelling can accomplish. In fact, the commercial’s visual elements seem designed to foreground the sound, as the featured smoker sits with his back to the camera, and the eventual close-up focuses on his mouth.  The man’s wheezing and the desperation that it evokes as he tries to get a decent breath is difficult to ignore. The pathos of the commercial is that much more visceral when divorced from the personalized suffering of the electrolarynx commercials. The coughing disrupts the rhythm of the baseball broadcast experience (including the ignorable commercials) to suggest that such an affliction does not obey the patterns of sounds and actions that might bring us comfort.

Truly, there was not a time that that pained coughing would echo through our apartment that my partner did not complain about how disturbing it was, or that my cooking, grading, reading, writing was not interrupted for a moment—even if I succeeded at not looking at the TV.  And now, long after the season is over the commercial resonates with me.  I cannot speak to its effectiveness in dissuading smokers (having quit smoking over 15 years ago), but in terms of making an impression on TV listeners, there is no doubting its effectiveness.

While equity of volume between shows and commercials can be legislated, ultimately, it is the context of sounds that make an advertisement stand out. Furthermore, the experience of repeatedly hearing this commercial has made the role of sound in how and what we view exceedingly evident—telling us when to look (or look away).  The loudness of TV commercials may be mitigated, but the way in which their sounds can capture our attention, disrupt our activities or haunt our days without recourse to the visual calls on critical viewers to also be critical listeners to become aware of their enduring influence.

Osvaldo Oyola is a regular contributor to Sounding Out! He is also an English PhD student at Binghamton University.

Sounding the Motor City: Chrysler and Detroit’s Legacy

Screen shot from "Selected of God Choir" Chrysler commercial. Selected of God are better known for their appearance in Eminem's Chrysler commercial that aired during the Super Bowl.

Last February, Chrysler premiered during the Super Bowl its “Imported From Detroit” campaign with a stunning 2-minute ad that showcased Detroit to the soundtrack of Eminem’s “Lose Yourself.” Helen Freund and David K. Li at The New York Post called Eminem the star of Super Bowl XLV’s ads. MyFOXDetroit.com mentioned how the people of Detroit showed their love for the ad on social media. Jeff Karoub and Mike Householder from The Associated Press said the ad “sent shivers of pride through the battered city.” Although the ads are, ultimately, about cars, they also sell us stories of the Motor City.

The commercial starts with scenes from a grey day in Detroit. We see streets, factories, and street signs. The voice-over helps weave a story of a working-class city: “What does this city know about luxury? What does a town that’s been to Hell and back know about the finer things in life?” From the vantage point of a Chrysler, we see shots of Detroit as it drives through the city and the suburbs. At the end, Eminem, a Detroit native, parks the Chrysler 200 in front of the Fox Theater and walks in to finda choir singing along to “Lose Yourself.” Ultimately, the video is a declaration of pride in American craftsmanship but also a statement of the strong will of an American city with working-class roots; this is emphasized when Eminem looks straight at the camera and states, “This is the motor city. And this is what we do.”

Although I tend to be critical of the messages advertising sends viewers, this commercial drives chills up my spine every time because it shows pride in an American city. However, what moved me to write this post was one of the most recent ads from the “Imported from Detroit” series. The commercial for the Chrysler 300 (2012 model) uses a sample of Bobby Blue Bland‘s “Ain’t No Love in the Heart of the City” (Dreamer, 1974) from Jay-Z’s 2001 hit “Heart of the City (Ain’t No Love)” (found on his album The Blueprint). The commercial starts with a panoramic view of Detroit, followed by the Chrysler 300 emerging from an underpass. The camera moves on to shots of different areas of Detroit as well as people on the street and street signs (for example, one of the signs we see is the sign for 8 Mile). Also, whereas most car commercials show cars without license plates, this ad proudly display the cars’ Michigan tags.

The music in both of these ads acts as a way of reminding us about Detroit (the first a song by a Detroit native, the second a song that makes us think about cities), but the music also calls into question the luxurious excess of the automobile. The ads try to draw attention away from the automobiles and toward the working-class community that keeps Chrysler running; they emphasize their ties to the Motor City. However, as Angie Schmitt points out in her blog post “The Hypocrisy of Chrysler’s ‘Imported from Detroit’ Campaign,” the ads betray the viewer:

Chrysler is selective about the Detroit it celebrates. Absent is the ruin that now accounts for a large share of the city. Invisible is the crushing poverty, constantly present in the urban landscape. The driver in the most recent installment, traveling out from the center of Detroit to its suburbs, is in control of his fate (thanks to his snappy ride) in a way few in the region really are.

Despite the defiant sentimentality of its ads, Chrysler, as well, is selective about its commitment to the city of Detroit.

Although the ads are visually stunning (but many of the ads produced by Wieden+Kennedy advertising company are–just look at their roster of clients and click on some of the brands), the ads also stage a conflict between race and class through the soundtrack. What is the message these commercials are trying to communicate through their music and their cars? On the one hand, they affirm the presence and reemergence of an American car company, one of the major car companies that was hit hard in the most recent U.S. recession. On the other hand, the ads use a discourse of class (also race) to sell a luxury product. The commercials want to connect Chrysler to Detroit’s working-class identity, and the soundtrack is supposed to act in service of that through the choices of artists and music.

A good example of this is the John Varvatos “Attitude” ad for Chrysler (less popular than the Eminem ad and the more recent Chrysler 300 ad).

Varvatos is a designer from Detroit, located in New York. The commercial shows us Varvatos at the Dope Jams record store in Brooklyn, on his way to his Manhattan studio. The voiceover tells us the key to his success is that he was “surrounded by the perfect combination of rock and roll and heavy industry.” The working-class theme is emphasized in this commercial, especially in the last line uttered by the narrator:  “that’s what a blue collar attitude can do in a white collar world.” (It also creates a dichotomy where New York is the “white collar world” to Detroit’s “blue collar attitude.”) Unfortunately, the ads commodify class struggles and class values. The ads use working-class values to appeal to the consumer.

Music is not far removed from the automobile industry in Detroit. The Motor City not only exports cars, but is also an exporter of music. Suzanne Smith, in her book Dancing in the Street: Motown and the Cultural Politics of Detroit (2000), traces the development of Motown within the sociocultural context of Detroit in the 1960s. She explains how the automobile industry in Detroit benefited from African American labor, meanwhile excluding them from “controlling the means of production” (15). On the other hand, Smith also points out that Motown profited from the introduction of the transistor radio in 1953, for drivers could now listen to music in their cars. Motown execs were very aware of the new market that this would provide them. “Both the musical form and the audio fidelity of Motown hits such as ‘My Girl’ and ‘Shop Around’ were well suited and often produced with a car radio audience in mind” (123). The ads remind us how listening to music has become part of the experience of driving–and how that was not coincidental.

Ultimately, these ads remind us of how sound can act as a door into the social and cultural context surrounding the cars. However, I want to leave my readers with a thought: the ads are also about Detroit. If car ads require, in general, remarkably non-specific setting, Chrysler goes in the opposite direction and makes it all about the location. The ads, although problematic, remind us of the power and importance of place, whether in its Detroit ads or in its Portland, Oregon ad or its Los Angeles ad. If Jay-Z and Bobby Blue Bland sing “ain’t no love in the heart of the city,” these Chrysler ads show that the city has plenty of love to give.

Liana M. Silva is co-founder and Managing Editor of Sounding Out! She is also a PhD candidate at Binghamton University.